about

shipping policy:

At SAMLIEPKE, we offer worldwide shipping to ensure that our products can reach you no matter where you are. However, please note that the buyer is responsible for covering the shipping costs associated with their order. Shipping times may vary depending on the destination of the order, following the pre-order process execution. 

 

 Please allow 8-12 weeks for delivery depending on your location.

 

It's important to be aware that any duties, taxes, or customs fees incurred during the shipping process are the sole responsibility of the buyer. These additional charges may be assessed by the customs authorities of the destination country and are not under our control.

 

If you have any questions or concerns regarding shipping, we encourage you to reach out to our customer support team. You can find our contact information on our Contact page. We are here to assist you and provide any necessary information to make your shipping experience with us as smooth as possible.

refund policy:

We want to ensure that you are completely satisfied with your purchase, which is why we offer size exchanges. Please note that we do not accept returns on our products unless a size swap is available.

 

If you need to exchange your item for a different size, kindly reach out to our customer support team with the desired size you wish to exchange it with.

 

You will be required to send the original product back to us, and upon receiving it, we will process the size swap and send out your requested sizing. Thank you for your understanding and cooperation.